Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Hidaya Travels ("we", "us", "our") collects, uses, and protects information you share with us when using our website or services.
Information we collect
- Contact details — name, WhatsApp number, email, country
- Travel details — dates, number of travellers, preferences
- Documents required for visa processing — passport scan, photo
How we use your information
- To prepare and share your Umrah quote
- To process visa applications and bookings
- To communicate with you via WhatsApp, email or phone
Data sharing
We share information only with trusted suppliers (hotels, airlines, visa authorities) as required to deliver your booking. We do not sell or rent personal data.
Data retention
We retain documents only as long as required to fulfil your booking and meet legal obligations. You can request deletion at any time.
Your rights
You may request access, correction or deletion of your data by emailing us. We respond within a reasonable timeframe.
Contact
For any privacy questions, please contact us via the Contact page.